Terms & Conditions

Terms and Conditions for www.whichcraftuk.co.uk

The following Terms and Conditions apply to all purchases through the website www.whichcraftuk.co.uk

Distance Selling regulations
Under the Distance Selling Regulations 2000 you have 14 days after receipt of goods to return them for a full refund. Your statutory rights are not affected.

Order Cancellation
You can cancel your order at any point up to time of dispatch.

Refunds/Returns Policy
We hope you will be happy with the item you receive. However if you decide the item is not to your liking or no longer required we will accept it's return, providing it is returned within 14 days, unused, not damaged and in the original packaging. The cost of return and initial postal expenses to be paid by buyer (all postal costs). In the unfortunate event the item is received damaged then please contact us to discuss a return and replacement. We will do our best to sort out the problem quickly and efficiently. It is recommended that you obtain proof of postage and cover the cost of the goods in case the items go missing in transit. Where an item is faulty we may at our discretion refund the return shipping cost paid. 

Pricing & Availability
All prices are in £ inclusive of VAT and exclusive of delivery. We reserve the right to change any advertised price before accepting an order. All products displayed are usually in stock – if for any reason they are not and we are unable to fulfil your order you will be offered an alternative or given a refund for the unavailable product(s). Please note a paypal account is not required to make payment.

Product Details 
All products have a photographic image, these are for reference only and should be considered illustrative. By submitting your order to us you are confirming that you are aware of this fact and do not consider this to be a problem with ordering that product.

Delivery Charges
Delivery charges are displayed in delivery information and again at the checkout.

Order Payment
Payment can be made using options shown at checkout, through Paypal's secure gateway. Payment is subject to the gateway terms and conditions. Please note you can shop with confidence knowing that your card details will not be accessible to Which Craft? as your details are encrypted and dealt with by Paypal.

Customer Service Contact Information
Contact Customer Services at :
E: [email protected]
T: 0771 227 1866